Due to the current events of COVID-19, we are providing free returns and exchanges on all full-priced items purchased online with the exception of preorders or exclusives. To initiate a return, or exchange and receive a return label please contact firstname.lastname@example.org
All sale items, discounted items, and preorders are final sale. No refunds / No returns/ No price adjustments.
Returns must be postmarked within 14 days of the original shipping date and should be sent prepaid. We will not accept CODs. Customer is responsible for return shipment.
Merchandise returned must be unworn, unwashed, with the price tags intact. Original packaging must be intact in sellable condition. When returning shoes, the return must include the original unused shoe box or the return will be denied. Packing slips must accompany all returned merchandise.
We recommend that you send the package back to us via traceable carrier and to insure the full amount of the merchandise you are sending back to us. Freemans Sporting Club is not responsible for missing packages.
Exchanges/Refunds are processed within 14 days after we receive the merchandise. You will receive a confirmation by email when your exchanges/refunds are processed. Freemans Sporting Club will be unable to process your exchange without having received back to us your original order. In the event that merchandise is out of stock and we cannot process an exchange, you will be reimbursed. We will refund the credit card you used for the original purchase for the purchase price of the merchandise, excluding shipping cost. Note: Shipping costs will only be refunded in the event that the return is a result of our error or in the case of damaged merchandise. You must include receipt for (ground only) shipping with return or you will not be refunded. If merchandise is damaged on the way, please contact us by phone or email before sending merchandise back to us.
Freemans Sporting Club reserves the right to deny refunds or exchanges if the merchandise returned does not meet our return policy requirements. Please note that all online orders must be returned to Freemans Sporting Club Online only. Items purchased from www.freemanssportingclub.com
cannot be returned to any of our physical store locations.
If you have any question regarding return/exchange, email us at email@example.com