The Fine Print

Special projects are great, so if you have an idea, contact us.

At this time, we are not engaging in any formal wholesale. But the sky's the limit for more specific projects.

For example:
- Collaborations
- Special make ups
- Trunk shows for sportswear, or Made to Measure suiting
- Wedding, corporate gift and uniform packages in custom suiting and shirts

Due to COVID-19, we are offering complimentary domestic ground shipping on all web orders.

We ship Wednesday through Friday during normal business hours.

Orders are typically shipped within 48 hours of processing, but may take additional time under special circumstances. Once your order is shipped, you will receive an e-mail confirmation with your tracking number. If there is anything out of the ordinary or unexpected delay, we will do our best to get in touch as soon as possible.

Due to the large increase of online orders, orders are fulfilled between 2-5 business days. We do not ship to PO boxes or military addresses. Orders are not delivered on weekends or holidays.

Shipping rates are determined by volumetric weight and destination at point of purchase. Typically, domestic orders are shipped via UPS or USPS, while international orders are shipped via UPS or DHL Express. Domestic carriers are chosen at our discretion, and will always be traceable.

Freemans Sporting Club is not responsible for the payment of customs, taxes or duties in your country, or for merchandise lost, stolen, damaged or delayed in transit. Failure to settle import duties and taxes may result in the delayor loss of your purchase.

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Typical Shipping Times (from carrier receipt)

UPS Ground - 2 to 5 business days

UPS 2nd Day - 2 business days

UPS Next Day - 1 business day

UPS International - 3 to 5 Business days

DHL Express - 1 to 3 business days

All sale items are final sale. No refunds, returns, cancellations, price adjustments, or other funny business.

Please note that orders must be returned or exchanged via the same channel through which they were originally purchased: web orders via web return, physical store purchases via the same store where they were purchased.

Freemans Sporting Club reserves the right to discontinue, alter, grant exceptions to, or otherwise change our return and exchange policy as needed with or without notice. Freemans Sporting Club also reserves the right to deny refunds or exchanges if the merchandise returned does not meet our return policy requirements.

Please contact us before sending merchandise back so that we know to expect it, or if you have any questions.

Thank you,

F.S.C.

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ONLINE PURCHASES

Customer is responsible for return shipment costs. To initiate a return, or exchange and receive a return label please contact us.

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PHYSICAL STORE RETURNS

If you purchase an item at any of our store locations, then that store's policies apply. We accept exchanges or returns for store credit with receipt within 14 days of purchase on full priced products. All custom clothing, collaborations and exclusives are FINAL SALE. Returns shipped to our Website Returns Address are not accepted at any physical store location and will be returned to sender.

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14 DAY RULE

Returns must be postmarked within 14 days of the original shipping date and should be sent prepaid. We will not accept CODs. Customer is responsible for return shipment, unless otherwise noted.

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MERCHANDISE CONDITION

Merchandise returned must be unworn, unwashed, with all tags intact. Original packaging must be intact in sellable condition. When returning shoes, the return must include the original unused shoe box or the return will be denied.

Please include all original packing slips and receipts that accompanied the shipment.

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SHIPPING

We recommend using a traceable carrier and insuring the full value of the merchandise when returning items to us. Freemans Sporting Club is not responsible for missing packages.

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SPECIAL ORDERS & INTERNATIONAL RETURNS

Unfortunately, special orders, phone orders and international orders cannot be returned or exchanged at this time.

Exchanges and refunds are processed within 14 days after we receive the merchandise. Freemans Sporting Club cannot process your exchange without having received back to us your original order. You will receive a confirmation (usually by email) when your exchange or refund is processed.

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SALE ITEMS

All sale items are final sale. No refunds, returns, cancellations, price adjustments or other funny business.

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OUT OF STOCK

In the event that merchandise is out of stock and we cannot process your purchase or exchange, you will be reimbursed.

We will refund the credit card you used for the original purchase for the purchase price of the merchandise, excluding shipping cost if applicable. Shipping costs will only be refunded in the event that the return is a result of our error or in the case of damaged or shipment of the incorrect merchandise. You must include receipt for (ground only) shipping with return or you will not be refunded. Damages or loss in transit is the responsibility of the returning party.

Thank you for visiting the Freemans Sporting Club Website ("Site"). Please read over the information on this page that governs your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the "Agreement"). Your continued use of the Site following any changes constitutes your agreement to follow and be bound by the terms as changed.

We may from time to time change the terms that govern use of our Site. We reserve the right to change, move or delete portions of, or may add to our Site from time to time without prior notice.

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SITE CONTENT

The information on our Site, and the Site as a whole, is intended solely for personal, non-commercial (other than for the purchase of merchandise from our site) use by the users of our Site. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.

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USER COMMENTS & SUBMISSIONS

All user submissions in any format (comments, feedback, postcards, suggestions, ideas, and other) and for any purpose disclosed, submitted or offered to Freemans Sporting Club on or by this Site, social media, e-mail or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "Comments") shall be and remain Freemans Sporting Club property.

We will be happy to refund you the difference if your full price purchased item is marked down within 7 days.

This does not apply to a sale item that is marked down further, nor does it apply to a store purchase.

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All sale items are final sale. No refunds, returns, cancellations, price adjustments or other funny business.

We accept all major credit cards.

Credit cards will not be charged until the order is packed for shipment, with the exception of preorders.

We reserve the right to change the terms of, add to, or discontinue any of our payment methods at any time with or without notice.

As with your privacy, protecting your credit card information is important to us.

We use Secure Sockets Layer (SSL) technology to protect the security of your online order information. To check the security of your connection, look at the lower right-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the Site address will change from "http" to "https."

Some versions of browsers and some firewalls don't permit communication through secure servers. In that case, you won't be able to connect to the server and therefore won't be able to place an order through a secure connection.

If you encounter any issues, please contact us and we will be happy to look into it or help you place a phone order through one of our shops.

Freemans Sporting Club takes your privacy as seriously as our own.

Please be assured that we will not sell, trade, or rent your information to third parties.

The personally identifiable information that you provide to us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. We also use Pixel Tags to collect additional information regarding your browsing experience. This information will be used to make our future marketing efforts more efficient and to provide you with a more relevant and timely brand and shopping experience. This information may also be shared with our third party service providers that assist us with our marketing efforts and with other marketers whose products or services we feel may be of interest to you. If you prefer that we do not share your name and address with other marketers, please contact us.

Credit card information, including full name, billing address and shipping address as well as your email address are used only for the purposes of fulfilling your order and communicating with you about it. Creating an account on our Site, automatically includes your e-mail address in our newsletters and early sale annoucements. To have your name removed from this list, please contact us.

On some occasions, we may contact you via email or over the phone if we have questions regarding your order.

We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.

To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.

This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.

Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by individuals with motor impairments.

If you wish to contact the website's owner please contact us.

Screen-reader and keyboard navigation

Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:

Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others.

Additionally, the background process scans all of the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.

These adjustments are compatible with all popular screen readers, including JAWS and NVDA.

Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.

Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first element of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus to drift outside of it.

Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.DIsability profiles supported on our website.

Epilepsy Safe Profile: this profile enables people with epilepsy to use the website safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.

Vision Impaired Profile: this profile adjusts the website so that it is accessible to the majority of visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.

Cognitive Disability Profile: this profile provides various assistive features to help users with cognitive disabilities such as Autism, Dyslexia, CVA, and others, to focus on the essential elements more easily.

ADHD Friendly Profile: this profile significantly reduces distractions and noise, to help people with ADHD and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily.

Blind Users Profile (Screen-readers): this profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is installed on the blind user’s computer, and this site is compatible with it.

Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.Additional UI, design, and readability adjustments.

Font adjustments: users can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.

Color adjustments: users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds, with over 7 different coloring options.

Animations: epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.

Content highlighting: users can choose to emphasize important elements such as links and titles. They can also choose to highlight focused or hovered elements only.

Audio muting: users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.

Cognitive disorders: we utilize a search engine that is linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.

Additional functions: we provide users the option to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.Assistive technology and browser compatibility

We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA (screen readers), both for Windows and for MAC users.

Notes, comments, and feedback

Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating, and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. If you wish to contact the website's owner please contact us.