Cire Trudon- Madeleine Candle

All sale items are final sale. No refunds, returns, cancellations, price adjustments, or other funny business.

Please note that orders must be returned or exchanged via the same channel through which they were originally purchased: web orders via web return, physical store purchases via the same store where they were purchased.

Freemans Sporting Club reserves the right to discontinue, alter, grant exceptions to, or otherwise change our return and exchange policy as needed with or without notice. Freemans Sporting Club also reserves the right to deny refunds or exchanges if the merchandise returned does not meet our return policy requirements.

Please contact us before sending merchandise back so that we know to expect it, or if you have any questions.

Thank you,

F.S.C.

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ONLINE PURCHASES

Customer is responsible for return shipment. To initiate a return or exchange, please contact us.

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PHYSICAL STORE RETURNS

If you purchase an item at any of our store locations, then that store's policies apply. We accept exchanges or returns for store credit with receipt within 14 days of purchase on full priced products. All custom clothing, collaborations and exclusives are FINAL SALE. Returns shipped to our Website Returns Address are not accepted at any physical store location and will be returned to sender.

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14 DAY RULE

Returns must be postmarked within 14 days of the original shipping date and should be sent prepaid. We will not accept CODs. Customer is responsible for return shipment, unless otherwise noted.

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MERCHANDISE CONDITION

Merchandise returned must be unworn, unwashed, with all tags intact. Original packaging must be intact in sellable condition. When returning shoes, the return must include the original unused shoe box or the return will be denied.

Please include all original packing slips and receipts that accompanied the shipment.

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SHIPPING

We recommend using a traceable carrier and insuring the full value of the merchandise when returning items to us. Freemans Sporting Club is not responsible for missing packages. 

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SPECIAL ORDERS & INTERNATIONAL RETURNS

Unfortunately, special orders, phone orders and international orders cannot be returned or exchanged at this time.

Exchanges and refunds are processed within 14 days after we receive the merchandise. Freemans Sporting Club cannot process your exchange without having received back to us your original order. You will receive a confirmation (usually by email) when your exchange or refund is processed.

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SALE AND DISCOUNTED ITEMS

All sale and discounted items are final sale. No refunds, returns, cancellations, price adjustments, or other funny business.

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OUT OF STOCK

In the event that merchandise is out of stock and we cannot process your purchase or exchange, you will be reimbursed.

We will refund the credit card you used for the original purchase for the purchase price of the merchandise, excluding shipping cost if applicable. Shipping costs will only be refunded in the event that the return is a result of our error or in the case of damaged or shipment of the incorrect merchandise. You must include receipt for (ground only) shipping with return or you will not be refunded. Damages or loss in transit is the responsibility of the returning party.